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Keep chatting with your Messenger contacts and enjoy 1 month of free calling1 to phones and more
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Hello,

As you may have heard, starting April 8th, 2013 we are bringing the great features of Messenger and Skype together, including your IM and contact list. (April 8th is the first day that you may be required to upgrade to Skype).

We know saying goodbye can be hard, but don’t worry. Not only will all your Messenger contacts appear in Skype when you upgrade and sign-in, but you can also redeem a free welcome gift. Follow the instructions below to enjoy calls to landlines and mobiles around the world, group video calling, group screen sharing (and more) absolutely free for a month. We want to thank you for being a Messenger customer and even more, are excited to welcome you to Skype!

Upgrade now

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Yours sincerely,
The Messenger and Skype Teams
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Redeeming your gift is easy
  1. Get the latest version of Skype.
  2. Sign into Skype with your Microsoft account- use the email address and password you use to sign into Messenger, Hotmail, Xbox or Outlook.com.
  3. Come back to this mail and click here to redeem your gift..
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Enjoy more ways to keep in touch
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Call phones
Free unlimited2 worldwide calling is a great way to keep in touch with people anywhere. Say ‘hello’ to anyone with a landline in over 40 countries or call mobile phones in 7 countries, including the US, Canada and Hong Kong. Call them all and talk as long as you want.
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Make group video calls
Get together with up to 10 people with group video calling3. That means everyone can catch up at once.
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Share your screen
Group screen sharing makes it easy to share pictures and videos with everyone at the same time.
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Redeem your gift
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1Offer available while supplies last. To qualify for the offer you must provide valid payment details. We’ll automatically set up a recurring payment of $9.99 USD per month after the trial has ended. You will be charged the recurring amount in the currency you have selected to maintain your account. To cancel your subscription please visit your Skype account and cancel within the first 27 days of your trial and you won’t be charged a thing. Skype reserves the right to withdraw this offer at any time.
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Calls to landlines in these countries: Argentina, Australia, Austria, Belgium, Chile, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, South Korea, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Russia (Moscow and St. Petersburg only), Slovakia, Spain, Sweden, Switzerland, Taiwan, United Kingdom and Venezuela.
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Calls to landlines and mobiles in these countries: Canada, China, Guam, Hong Kong S.A.R China, Puerto Rico, Singapore, Thailand and United States.
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2A fair use policy applies. Excludes special, premium and non-geographic numbers. Mobile calls to selected countries only.
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3Group video calls can be between three or more people (up to a maximum of 10), and at least one person on the call needs to have a Premium account. For the best quality, we recommend calls with up to five people. A fair usage policy applies to group video calling. Click here for more details.
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Microsoft respects your privacy. To learn more, please read our Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond WA 98052

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Outlook - Upgrade your Hotmail inbox to Outlook.com

Upgrade your Hotmail inbox to Outlook.com
One click puts your inbox on a whole new level.
Get the newest email service from Microsoft for free.
Upgrade now
Your Hotmail inbox will be automatically upgraded to Outlook.com soon, or you can quickly upgrade today by clicking the button above.
Outlook.com has the best of Hotmail’s features like Sweep, Filters, and world class spam protection that blocks 97% of spam from your inbox. When you upgrade to Outlook.com you get so much more than just a new inbox.
See More
See More
The new Outlook.com inbox has a streamlined design with less clutter and shows 30% more messages in the inbox. When you’re writing emails to your friends and contacts, you can see their latest Facebook and Twitter updates in the same window.
Do More
Outlook.com includes 7GB of free SkyDrive cloud storage and free access to Word, Excel, and Powerpoint Web Apps. You can create, store, and share files with anyone all in one place. SkyDrive is also a great place to store and share your personal photos.
Do More
Get More
Get More
We’re constantly working to improve email. Soon, you’ll be able to video call with Skype from your Outlook.com inbox, and we’ve got many other great features in development.
A seamless upgrade – no worries necessary
When you upgrade to Outlook.com, your email address, password, emails, and contacts will remain the same. If you like, you can get a new @outlook.com address by following the instructions here. If you have questions about the upgrade, please visit our FAQ page.
Upgrade now
All the best,
The Outlook.com Team
Microsoft respects your privacy. To learn more, please read our Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052

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Keep chatting with all your Messenger contacts. Upgrade to Skype today.
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Hello,

Starting April 8th, we will begin upgrading customers from Messenger to Skype. The process will take a few weeks to complete. April 8th is the first day you may be required to upgrade. This is a bit later than the March 15th date we previously mentioned to some of you as we wanted to give you more time to make the transition.

To keep chatting with your Messenger contacts, simply upgrade to the latest version of Skype using the instructions below and sign in using a Microsoft account (this is the same ID you use to sign into Messenger). Once signed in, your contacts will already be there. You’ll be able to instant message and make video calls with them just like before, and start discovering new ways of staying in touch, including Skype on your mobile or tablet.

Upgrade now

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Yours sincerely,
The Messenger and Skype Teams
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New to Skype?
  1. Get the latest version of Skype.
  2. Sign into Skype with your Microsoft account.
  3. See your Messenger contacts in Skype.
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Already have Skype?
  1. Upgrade to the latest version of Skype.
  2. Sign in with your Microsoft account.
  3. Merge your existing Skype account with your Microsoft account.
  4. See your Messenger and Skype contacts in Skype.
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Is this happening everywhere?
We are retiring Messenger globally with the exception of mainland China.
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What can you get in Skype?
  • Instant message, share files and contacts; send funny emoticons, access your chat history from virtually anywhere and even send a message to your contacts when they’re offline
  • Instant message, video and audio call from more devices: PC, Mac, Windows Phone, iPhone, iPad, Android mobile, Kindle Fire and other devices
  • Instant message and video call with your Facebook friends
  • Group video call with up to ten friends at once*
  • And that’s just the start – there’s so much to explore on Skype

Upgrade now

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So, what’s happening between now and the upgrade?
Messenger will continue to work as you know it today. If you are signed in with Messenger on your Windows and Mac desktops** you will see a banner notification to upgrade. When you click on the banner, an installer window will open with the request to upgrade, this will take you through our installer flow, to install Skype and automatically uninstall Messenger.
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So, what’s happening after the upgrade?
Messenger users on Windows and Mac desktops** will not be able to sign in and will only be able to upgrade to Skype. If you attempt to sign in, a notification will appear, and if you continue, you will be taken through our installer flow, to install Skype and automatically uninstall Messenger at the same time.
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Can I upgrade to Skype on my mobile or tablet?
Yes. Skype is available on iPhone, iPad, Android and Windows Phone 8. While you can still use Messenger on your mobile until a future date, we encourage you to download the latest version of Skype on your mobile or tablet. You will be able to sign into Skype on your iPhone, iPad, Android, Windows Phone 8 mobile apps with your Microsoft account over the next few weeks.
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Where can I ask questions or provide feedback?
For more help on upgrading to Skype, please visit the Skype Support site. We would love to hear from you – select the “Give Feedback” link in the Skype Help menu to tell us what you think.
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* To get group video, you’ll need a Skype Premium subscription. For best quality, we recommend calls with up to five people.
** Newer versions of Messenger will be able to receive the optional upgrade notifications. Older versions will not see the notifications and have to download Skype manually.
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Microsoft respects your privacy. To learn more, please read our Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052

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It’s time to update Messenger to Skype!
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Hello,

We are retiring the existing Messenger service globally (except for mainland China where Messenger will continue to be available) and bringing the great features of Messenger and Skype together. Update to Skype and sign in using a Microsoft Account (same as your Messenger ID) and all your Messenger contacts will be at your fingertips. You’ll be able to instant message and video chat with them just like before, and also discover new ways of staying in touch with Skype on your mobile and tablet.

Update Now

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Yours sincerely,
The Messenger Team
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New to Skype?
  1. Get the latest version of Skype.
  2. Sign in to Skype with your Microsoft Account.
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Already have Skype?
  1. Update to the latest version of Skype.
  2. Sign in with your Microsoft Account.
  3. Merge your existing Skype account with your Microsoft Account.
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Here are just a few of the great features that you can use with Skype:
  • Instant message, video call and call phones from your PC, Mac, Windows Phone, iPhone, iPad, Android mobile, Kindle Fire and other devices
  • Sharing your screen with friends and family
  • Video call and instant message with your Facebook friends
  • Group video call with up to ten friends at once*
  • And that’s just the start – there’s so much more to explore on Skype

Update Now

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So, what’s happening between now and the retirement?
Messenger will continue to work as you know it today. If you are signed in with Messenger on your desktop** you will see a banner notification to upgrade. When you click on the banner, an installer window will open with the request to upgrade. This will take you through our installer flow to install Skype and automatically uninstall Messenger.
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So, what’s happening after the retirement?
Messenger users on desktops** will not be able to sign in and will only be able to upgrade to Skype. If you attempt to sign in, a notification will appear, and if you continue, you will be taken through our installer flow to install Skype and automatically uninstall Messenger at the same time.
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Can I update to Skype on my mobile?
Yes! Skype is available on iPhone, Android and soon on Windows Phone 8. We encourage you to download the latest Skype app on your mobile and then uninstall Messenger. You will be able to sign in to Skype on your iPhone, Android and Windows Phone 8 mobile apps with your Microsoft Account over the next few weeks. If you use another phone with Messenger on it, it will continue to work for a while.
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Where can I learn more?
For more help on updating to Skype, please visit the Skype Support site.
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* To get group video chat, you’ll need a Skype Premium subscription.
** Newer versions of Messenger will be able to receive the optional upgrade notifications. Older versions will not receive the notifications and you will have to download Skype manually.
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Microsoft respects your privacy. To learn more, please read our Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond WA 98052

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